Internet Dialing & Phone Searches

HealthWare has created an interface between your Collector System and Global Connect’s web based virtual call center.  This interface will enable you to combine the productive benefits of The Global Connect Voice Broadcasting System.

Now you can reach out to hundreds or even thousands of your customers in minutes for only PENNIES each!

The Global Connect Voice Broadcasting system is 100 percent web based. It affords you the flexibility to compose a broadcast campaign and send it when you want to. It also provides you with real time reports so you can monitor your results immediately

Global Connect has personalized, branded customer interaction solutions for the collections industry that:

Benefits

• Increase collected revenues, while dramatically reducing cost-per-contact.
• Dramatically increase right party contacts.
• Enable automated collections payments.
• Accelerate resolution by turning cold outbound calls into warm inbound calls.
• Ensure the highest level of quality and branding.
• Increase productivity by delivering greater returns.
• Boost penetration rates by reducing wrong persons reached and hang ups.
• Comply with FDCPA.
• Help you win and retain more business.
• Compared to dialers, our platform has no pause and handles privacy screeners and answering machines effectively

Features

• Real-time reports track and update all account information.
• Interactive web-based dialer no software or hardware needed.
• Text to speech allows for you to personalize each message.
• Unlimited capacity.
• Ability to interact with existing collection software. 

HealthWare’s interface will make it easy for you to define and create call campaigns within The Collector System, export them into Global Connect’s web based virtual call center, and import the results back into your Collector System triggering  specific actions based on the result codes received.  This interface combines the collecting power of your Collector System with the dialing clout of the Global Connect Voice Broadcasting System.

HealthWare has designed this interface to take advantage of Global Connect’s Voice Broadcasting System.  These innovative features include:

Features

• Ability to create call campaigns on demand or automatically.
• Interactive web-based dialer no software or hardware needed.
• Text to speech allows for you to personalize each message.
• Unlimited capacity.
• Ability to interact with existing collection software. 
  
  
  

Phone Search Interfaces:

HealthWare has also developed several interfaces to companies offering Electronic Phone lookups via batch processes.  Our interfaces make it easy for you to automaticly request searches on your accounts that meet your pre-defined criteria.  We also provide automated updates back into your collection system based on preset score levels that you define.

How can RealEDA benefit my business ?

RealEDA provides access to the most accurate telephone directory assistance information. 

As such we are able to provide the following benefits:

• Quickly & easily provide the most accurate telephone number appends to files and also provide our proprietary scoring of each inquiry.
• Verify existing address & telephone number information that you may have on file
• Perform reverse searches on the databases for name and address validation purposes.

"BEST OF THE BEST"  =  EXCELLENT QUALITY  +  COMPETITIVE COST  =  GREAT VALUE

Our RealEDA Service provides you with information from the Telephone Company databases, updated daily with any additions, deletions or changes.  Therefore, within a day or so of any changes taking place you will have access to that new information. 

Don't confuse this service with lower-quality services which use other sources such as scanned white pages, warranty information, etc. for their data sources.  With these other services new phone numbers sometimes don't appear for weeks, months or even (so we've heard) years

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